Innovation meets expertise in every piece of Kӧrber converting, packaging, and folding equipment, for the tissue business. Industry-leading technologies and the support teams to maximize their efficiencies, help our partners keep pace with emerging trends, overcome challenges, and redefine the future of tissue with effective, efficient solutions that do the same.

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Equipment Showcase

The place to find quick delivery tissue converting, packaging, and folded equipment solutions that combine advanced technologies and expert support.


The marketplace for trusted pre-owned converting and packaging machines, chosen by our industry experts and ready to provide fast restarts in plants worldwide.


Whether upgrading equipment or adding rolled tissue products to your line to meet demand, the partnership you choose is as important as the machinery. Körber is the trusted name in tissue manufacturing innovation. Our rewinders/winders, log saws, and advanced, custom technologies are designed to solve even the toughest production challenges while enhancing operational efficiency, productivity, and profitability.

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Away from Home (AFH)


Fold napkins and interfold products continue to gain global popularity and dominate brand expansion. Trusted suppliers are finding it practical and profitable to add Körber converting and packaging equipment that makes it possible to offer folded product services that meet current and anticipated needs.

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Customer Service

Helping our partners succeed doesn’t end at the production line. We proactively lean into training, technical support, data analysis, spare parts provision, and other value-added services that make our equipment, technologies, and relationships more effective and efficient.

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Digital Tissue™

Digital Tissue™ smart services and technical solutions combine the potential of Big Data with our field-proven technical expertise to help our partners realize maximum productivity and profitability. Our industry-leading technologies are reshaping the business models behind how tissue manufacturers go to market.

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Customer Product Development

Kӧrber is dedicated to helping our partners strategically develop innovative products that disrupt existing channels, open new markets, and create competitive differentiation. Our tissue expertise and forward-thinking technologies in design, analysis, prototyping, and embossing address current challenges and prepare our partners for sustained future success.

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Configurable Lines: Converting
Remote Installation

Technology and collaboration drive successful remote installation

17.07.2020 | Claudio Muñoz | 3 min read Topics | ,

Körber is no stranger to technology. As a leader in the tissue industry, we’ve innovated Industry 4.0 artificial intelligence-based solutions that target specific customer needs.

Our global Tissue Performance Center data scientists are able to continuously collect, and analyze production line performance data. In turn, the data is used to provide information on the status of machines and Overall Equipment Effectiveness (OEE) for customers throughout the world — from one remote location.

The Körber Expert Online services and our solutions-focused TeamViewer augmented reality viewing technology are typically among the first lines of defense for customers seeking effective troubleshooting in emergency situations or time-saving routine service calls.

But, what happens in the new and unprecedented age of the coronavirus (COVID-19)? How can advanced technology be leveraged to accomplish necessary duties made daunting by the threat and safety mandates of the pandemic?Körber expertise was challenged in such a way. 


The COVID-19 outbreak first manifested around the time an established Körber customer was scheduled for a line installation. Restrictions with regard to the virus immediately halted plans, yet the business need for the equipment remained. Finding a way to comply with pandemic-related mandates and still complete the installation became a top priority.

In collaboration with the customer, Körber arrived at a solution never previously attempted: remote installation. While not ideal, the unique set of circumstances surrounding the project supported its attempt:

  • The customer had previous experience with moving and installing Körber equipment within their facility and were well-versed in the process — including documenting machine checkout with precise measurements and photographs
  • A Körber electrical technician located nearby the customer’s facility was assigned to perform line safety validation
  • The customer’s account manager on the project was an experienced electrical technician/trainer and oversaw previous machine installations, making him an essential point of contact for remote processes
  • Körber’s robust remote service team and tools were highly capable of undertaking the one-of-a-kind installation

Challenges and solutions

The remote installation presented several significant challenges. The greatest complication was the inability to have contract workers on-site due to the pandemic lockdown. The customer was put in a position to work exclusively with internal employees for the installation, with the exception of one Körber electrical technician.

Doing the work themselves instead of overseeing the team of installation technicians heightened the level of trust in the customer-Körber relationship. Each team had to depend on the other for timely information-sharing and assembly instruction without the benefit of face-to-face consultation. Further, the shared responsibility of managing day-to-day occurrences like accidental component breakage and replacement required absolute transparency.

Ultimately, assigning points of contact for the teams and fastidious coordination of details won the day in overcoming these concerns and others that arose related to remote commissioning. The COVID-19/CDC guidelines were respected and adhered to throughout, which made this accomplishment that much more remarkable.

Learnings and advantages

Remote installation is not currently mainstream. However, this particular situation — and its success — is encouraging as it defined certain advantages to the process:

  • The customer understands the Körber equipment on a deeper level, from physical assembly to functionality testing and initial setups
  • The customer can apply learnings to production, increasing OEE and profit potential
  • Körber Tissue was able to refine the combination of innovative technologies required to accomplish and support remote activities, in this case using M-Guard, TeamViewer, and Wearables

Fabio Perini is known for innovation, as demonstrated by applying technology to overcome adversity in a unique remote installation. It also shows the character of our company, as the customer-Körber Tissue relationship was strengthened, and an unbreakable bond formed through navigating a global crisis and addressing a critical business need together. Contact us  to learn more about how we can help you.

Claudio Muñoz

Written by Claudio Muñoz

An experienced executive in the Tissue and Pulp & Paper Industry, with wide-ranging global experience in brand management, engineering, product and process development initiatives, Claudio Muñoz brings a unique blend of innovation and strategic insight to his role as Marketing Director — Americas for Körber Tissue. He holds a bachelor's in Chemical Engineering from Universidad de Concepcion, Chile and a master's degree from the University of Wisconsin - Madison.

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